DUE TO COVID-19 WE HAVE MADE CHANGES REGARDING VISITOR ACCESS TO THE FACILITY:
Notice regarding cancellation of on-site visits and main lobby restrictions: Main Lobby Restrictions
Administrative Lobby Restrictions: Administrative Lobby Restrictions
Inmate Look Up: Inmate Web Site
- 9 - 11 a.m. and 1 - 4 p.m Visits will also be accommodated on a reasonable request other than the times listed.
In order to set up a video visitation you will need to go to videovisitanywhere.com to create an account and schedule a video visit. Video Visitation can be done from you home or by coming in to Eddy County Detention Center. If you choose to do the visitation at home the charge is $10.99 for a 20 minute visit. There is no charge for the visit if you come into the facility. If you choose to come into the facility for video visitation the hours will be Tuesday through Sunday from 7:00 PM to 9:00 PM. Hours for video visitation from home will be Monday through Sunday from 9:00AM to 11:00PM. If the detainee you wish to visit with is in Alpha Unit please check the tier rotation calendar to see when he will be available for a visit. You can check the rotation calendar here ALPHA TIER ROTATION FEBRUARY -MAY 2020 ALPHA TIER ROTATION JUNE-MAY 2020
VIDEO VISITATION SCHEDULING INSTRUCTIONS
If you miss your scheduled Video Visit you will need to contact Securus Friends and Family at 1-877-578-3658 for a refund.
All Visits will be through video visitation. Visitors must be over the age of 18 and must bring proper identification. Some examples of proper I.D. are: Driver's License, Military I.D., Passport, etc.
Only immediate family will be allowed to visit (parents, grandparents, sister or brother). All other visits must be approved by the Chief of Security. Any person who has been incarcerated within the last 6 months or is out on bail/bond will not be allowed to visit or have access to the detention center.
All visitors will be expected to dress appropriately when visiting detainees at this facility.
The following items are prohibited as dress code while visiting detainees:
a. Transparent blouses or tops
b. Tank tops, spaghetti strap tops or halters
c. Skirts or shorts more than three inches above the knee
d. Low-cut necklines and/or backless tops or dresses
f. Obscene, profane or violence depicted logos on any t-shirt or any piece of clothing
g. Open toed shoes
Officers handling visitations will have limited discretion in deciding whether clothing worn by the visitor is appropriate. If an Officer observes inappropriate behavior on the video the visitation will be ended immediately.
Anyone can deposit money in an detainee's account. Money may be deposited in the cashier machine in the front lobby of the Eddy County Detention Center at 201 N Main in Carlsbad, everyday, from 8 a.m. - 8 p.m. The machine takes cash and credit or debit cards. The machine does not accept coins or $1 bills. There is a transaction fee of $3.25 each time money is deposited.
Money can also be added to a detainee's account through Access Corrections at 866-394-0490 or by clicking on this link Access Corrections Website.
To add money directly to a detainee's phone account only contact Securus at 866-558-2323 or by clicking on this link Securus Web Site.
Medical/Dental/Mental Health Care
- There is a Registered Nurse on duty 7 days per week, as well as holidays.
- The Medical Director is a State Licensed physician.
- Mental health services are provided by Carlsbad Mental Health Center.
- Dental services are also available.