Beginning March 1, 2023, we will have a new mail process. The following letter explains the new process: Eddy County Detention Center Mail
DUE TO COVID-19 WE HAVE MADE CHANGES REGARDING VISITOR ACCESS TO THE FACILITY:
EDDY COUNTY DETENTION CENTER HAS SUSPENDED ADMITTANCE INTO THE FACILITY AT ANY TIME UNTIL FURTHER NOTICE TO PREVENT THE SPREAD OF COVID-19.
THE EXCEPTIONS ARE INDIVIDUALS HERE TO POST BONDS OR DROP OFF MEDICATION(S). THOSE INDIVIDUALS WILL BE ALLOWED INTO THE LOBBY ONE AT A TIME. PLEASE NOTIFY CONTROL THAT YOU ARE WAITING AND STATE YOUR BUSINESS. IF THE LOBBY IS NOT VACANT PLEASE WAIT OUTSIDE
Notice regarding cancellation of on-site visits and main lobby restrictions: Main Lobby Restrictions
Administrative Lobby Restrictions: Administrative Lobby Restrictions
Inmate Look Up: Inmate Web Site
Here is a list of mail items that are considered contraband:CONTRABAND MAIL ITEMS LIST
- 9 - 11 a.m. and 1 - 4 p.m.
- Visits will also be accommodated on a reasonable request other than the times listed.
All Visits will be through video visitation. In order to set up a video visitation you will need to go to videovisitanywhere.com to create an account and schedule a video visit. Video Visitation can be done from you home or by coming in to Eddy County Detention Center. If you choose to do the visitation at home the charge is $10.99 for a 20 minute visit. There is no charge for the visit if you come into the facility. If you choose to come into the facility for video visitation the hours will be Tuesday through Sunday from 7:00 PM to 9:00 PM. Hours for video visitation from home will be Monday through Sunday from 9:00AM to 11:00PM. If the detainee you wish to visit with is in Alpha Unit please check the tier rotation calendar to see when he will be available for a visit. You can check the rotation calendar here
If you miss your scheduled Video Visit you will need to contact Securus Friends and Family at 1-877-578-3658 for a refund.
Money can be added to a detainee's account through Access Corrections at 866-394-0490 or by clicking on this link Access Corrections Website.
To add money directly to a detainee's phone account only contact Securus at 866-558-2323 or by clicking on this link Securus Web Site.
Care Packs can be ordered at nmcountypackages.com
Medical/Dental/Mental Health Care
- There is a Registered Nurse on duty 7 days per week, as well as holidays.
- The Medical Director is a State Licensed physician.
- Mental health services are provided by Carlsbad Mental Health Center.
- Dental services are also available.
The detention center is seeking national accreditation for compliance with the standards of the National Commission on Correctional Health Care.